Orders that do not require personalisation are dispatched within 24 hours, Monday to Friday. Premium Delivery orders must be placed before 14:00 BST/GMT to qualify. Please read on for more information regarding Premium Delivery.
All of our delivery estimates are based upon the time in which your order takes to be delivered to you after dispatch and not from the time that your order is placed. For example, if you select Premium Delivery and your product requires personalisation, this does not guarantee your order will arrive with you the next day. You should allow up to 4 working days before dispatch on items that require embossing, 5 working days for items that require hand-painted initials, 7 working days for items that require handwritten embossed messages and 2-3 weeks for items that require Floral Wander-Luxe painting. If you do require express embossing then please contact us and we will do our very best to accommodate your wishes.