Outside of the European Union?

We will mail your item WITHOUT a powerbank. Due to a change in the regulations surrounding the transportation of lithium batteries by air, we regret that we are no longer able to dispatch Stow powerbanks separately or within the following products to anywhere outside of the European Union:

  • The First Class Tech Case
  • The World Class Tech Case
  • The Wordie Leather Travel Phone Charger Case
  • The Wordie Leather Travel Tidy

This includes the US, Australia, UAE etc. If you are unsure as to whether your country falls within the prohibited zone then please feel free to contact us via sales@stowlondon.co.uk or 0333 305 5271.

If you live outside of the European Union then you are still able to purchase the above products, however we will dispatch without the power bank included inside. We recommend that you purchase a power bank in your own country or use the pocket for other travel essentials such as glasses.

All orders for the above products in which we are unable to dispatch a power bank will be refunded £25.00 (the RRP of the power bank) within 5 business days of the order being placed.

We thank you for your understanding surrounding this deeply frustrating issue.